隐私政策 Privacy Policy

Name, phone number, email, delivery address, order/quotation details, warranty and service records, WhatsApp messages you send us, and basic website usage data (via cookies). For online payments, your card and banking details are entered directly on our payment gateway — we do not collect or store your full card number.

姓名、电话、电邮、送货地址、订单/报价资料、保固与维修记录、你发给我们的 WhatsApp 信息,以及基本网站使用数据(透过 cookies)。线上付款时,卡号与银行资料直接在支付网关输入 —— 我们不收集或储存你的完整卡号。

To process and deliver your orders, provide warranty and on-site service, respond to enquiries and support, keep records as required by law, and — only with your consent — send you promotions.

用于处理与配送订单、提供保固与上门服务、回应查询与支持、依法保存记录,以及在你同意的情况下向你发送促销信息。

We share data only as needed with delivery partners, our payment processor and banks (to complete payment), and service providers acting on our behalf. We do not sell your personal data. We may disclose data if required by law or to protect our rights.

我们仅在必要时与送货伙伴、支付服务商及银行(完成付款)以及代表我们运作的服务商分享资料。我们不出售你的个人资料。在法律要求或保护我们权益时可能披露资料。

We use essential cookies for the website to function and basic analytics to improve it. You can control cookies through your browser settings.

我们使用必要的 cookies 让网站运作,以及基本分析以改善网站。你可透过浏览器设置控制 cookies。

We keep personal data for as long as needed to fulfil orders, honour warranties, and meet legal obligations. We apply reasonable security measures, and online payments are processed through a PCI-DSS-compliant gateway.

我们在履行订单、保固及法律义务所需的期间内保留个人资料。我们采取合理的安全措施,线上付款通过符合 PCI-DSS 的支付网关处理。

Under the PDPA you may request access to or correction of your personal data, or withdraw your consent to marketing, by emailing info@ecube.my. We will respond within a reasonable time.

根据 PDPA,你可电邮 info@ecube.my 要求查阅或更正你的个人资料,或撤回对营销的同意。我们会在合理时间内回复。